Terms of Service

Privacy Policy

Last Updated: July 2026

At ClockHaven LLC ("ClockHaven," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ClockHaven.com or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Personal Information

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Order history

Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Products viewed
  • Time spent on the website
  • Referral source
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Detect fraud and unauthorized transactions
  • Respond to inquiries
  • Send promotional emails (only if you opt in)
  • Comply with legal obligations

Payment Security

We do not store your credit or debit card information.

Payments are processed securely through trusted third-party payment processors that comply with industry security standards.

Sharing Your Information

We may share information with trusted third-party service providers including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Marketing providers
  • Analytics providers

These companies only receive the information necessary to perform their services.

We never sell your personal information.

Cookies

ClockHaven LLC uses cookies and similar technologies to:

  • Remember your shopping cart
  • Improve website performance
  • Understand customer behavior
  • Personalize your shopping experience

You may disable cookies through your browser settings, although doing so may affect certain website features.

Marketing Communications

If you subscribe to our newsletter or marketing communications, you may receive:

  • Product updates
  • Promotions
  • Discounts
  • New arrivals

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

ClockHaven LLC does not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected information from a child without appropriate consent, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

ClockHaven LLC
Website: https://clockhaven.com
Email: clockhavenllc@gmail.com